The role of social media in customer service and support

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Customer service and support are essential for any business, and social media has become an increasingly popular channel for customers to reach out to businesses with questions, concerns, or complaints. In fact, according to a report by Sprout Social, 67% of consumers have used social media for customer service in the past year. So, what[…]

The importance of social media for e-commerce business.

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Social media has become an integral part of everyday life for many people around the world. It’s a great way to stay connected with friends and family, share content, and keep up with the latest news and trends. For e-commerce businesses, social media is also an important tool for reaching and engaging with customers. Here[…]

The rise of TikTok and how to use it for your business!

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TikTok has exploded in popularity over the past few years, with an estimated 500 million monthly active users as of 2021. As a social media platform centered around creating and sharing short-form videos, it has become a go-to destination for users looking for entertainment and a way to connect with others. But TikTok is not[…]

Social media live streaming: A glimpse into the future

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In recent years, live streaming has become an increasingly popular feature on social media platforms. From Facebook Live to Instagram Live to TikTok, platforms are constantly innovating and evolving to make live streaming more accessible and engaging for users. But what does the future hold for live streaming on social media? In this blog post,[…]

How Instagram’s algorithm changes affect your strategy?

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As a business owner or marketer, it’s important to stay up-to-date on the latest changes to Instagram’s algorithm. These changes can have a significant impact on your strategy for using the platform to reach your target audience and achieve your goals. In this blog post, we’ll take a look at some of the most significant[…]

JTech’19

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[Post from February 7, 2019] Today was a good day! I’m totally shocked and surprised to see some of the work today at JTech’19 at Jinnah University for Women! Based on my personal experiences and the stories I hear from within my circle, I really don’t have many hopes from our traditional education system. I[…]