As a business, providing excellent customer service is crucial to your success. With the increasing prevalence of social media, it’s important to be able to effectively handle customer inquiries and concerns through these channels as well. This is where chatbots can be a valuable tool. So, what are chatbots and how can they improve your[…]
Artificial Intelligence
Artificial intelligence (AI) is revolutionizing the way businesses approach social media marketing. From personalized recommendations to automated customer service, AI is transforming the way brands interact with their customers on social media platforms. One way AI is being utilized in social media marketing is through the use of chatbots. These virtual assistants can handle a[…]